1. Overview
This Privacy Policy explains how WEMIX PTE. LTD. may collect, use, disclose, and protect information in connection with unagi, una Wallet, una Scan, una Swap, una Chain, websites, applications, APIs, SDKs, support channels, and related services.
Because unagi interacts with public blockchains, some transaction data is public by design and may remain visible even if you stop using the services.
2. Information We Collect
We may collect information you provide directly, such as support requests, contact details, communication preferences, and feedback. We may also collect technical information such as device identifiers, browser type, IP address, language, region, session data, logs, and cookie identifiers.
When you connect a wallet or use blockchain features, we may process public wallet addresses, transaction hashes, chain identifiers, token metadata, balances displayed through public or partner infrastructure, routing requests, approvals, and interaction history necessary to provide the service.
3. How We Use Information
We use information to operate, maintain, secure, personalize, and improve the services; process support requests; detect fraud, abuse, security incidents, and prohibited activity; comply with legal obligations; measure performance; and develop new omnichain features.
We may aggregate or de-identify information so that it no longer reasonably identifies you and use it for analytics, research, product development, and reporting.
4. Sharing of Information
We may share information with affiliates, service providers, infrastructure partners, analytics providers, professional advisers, law enforcement, regulators, or other parties where required by law or necessary to protect users, networks, WEMIX, and the services.
We may disclose information in connection with a merger, financing, acquisition, reorganization, or transfer of all or part of our business, subject to appropriate confidentiality and legal protections.
5. Public Blockchain Data
Public blockchain networks are independent systems. Transactions, wallet addresses, balances, smart contract interactions, and timestamps may be permanently recorded and visible to anyone. WEMIX cannot delete, alter, or hide data recorded on public blockchains.
If you connect the same wallet across multiple services, third parties may be able to associate your activity across chains, dApps, or websites.
6. Retention, Security, and International Transfers
We retain information for as long as reasonably necessary for the purposes described in this Policy, including security, legal, accounting, dispute resolution, and service operation needs.
We use administrative, technical, and organizational safeguards designed to protect information, but no method of transmission or storage is completely secure. Information may be processed in countries other than your country of residence.
7. Your Choices and Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of certain personal information. You may also control cookies through browser settings and disconnect wallets from supported interfaces.
To exercise privacy rights, contact us through official unagi or WEMIX channels. We may need to verify your request before responding.